Privacy Policy

Last Updated: January 2025

Introduction
At Genesutra, we value your privacy and are committed to protecting your personal and genetic data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (www.genesutra.com) and services provided by  Genesutra. By accessing or using our website and services, you agree to the collection and use of your personal data as described in this policy.

1. Information We Collect
We collect both personal information and genetic data in the course of providing our services. The types of data we collect include:

a) Personal Information:

• Name
• Contact details (email address, phone number)
• Date of birth
• Gender
• Address
• Health history or relevant health-related data provided by you

b) Genetic Data:

• Biological sample data (collected for genetic testing)
• Genetic test results and reports

2. How We Collect Your Information
We collect information in the following ways:

• Directly from you: When you register on our website, fill out forms, or provide us with health information necessary for genetic testing.
• Through genetic testing services: Information provided by you through samples for genetic testing.
• Automatically through your use of our website: We may collect technical information such as IP addresses, browser types, and device information through cookies or similar technologies when you interact with our site.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To provide our services: To process your genetic tests, generate reports, and communicate test results to you.
• To communicate with you: To respond to your inquiries, provide customer support, and send you updates about your test results, products, or services.
• For research and development: To improve our services and technology, and to develop new features or services.
• To comply with legal obligations: To meet legal and regulatory requirements.

4. Sharing Your Information
We do not sell, rent, or trade your personal or genetic data to third parties. However, we may share your data in the following situations:

• With healthcare professionals or consultants: If necessary for interpreting your test results or providing medical advice.
• With our service providers: We may share your information with trusted third-party companies that provide services like data storage, testing laboratories, or payment processing, and who are bound by confidentiality agreements.
• In response to legal requirements: We may disclose your information when required to do so by law or in response to legal processes such as subpoenas, court orders, or government investigations.

5. Data Security
We take reasonable precautions to protect your personal and genetic information from unauthorized access, use, or disclosure. We implement industry-standard security measures, including encryption, access control, and secure data storage, to safeguard your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

6. Retention of Data
We retain your personal and genetic data for as long as necessary to provide our services to you, comply with legal obligations, and resolve disputes. Once data is no longer required, we will securely dispose of or anonymize it.

7. Your Rights
As a user, you have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may request to update or correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to certain limitations (e.g., legal or contractual obligations).
• Withdraw Consent: If we process your data based on your consent, you can withdraw consent at any time.
• Data Portability: You may request a copy of your data in a structured, commonly used format to transfer to another service.

To exercise any of these rights, please contact us at info@genesutra.com.

8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. However, disabling cookies may affect the functionality of certain parts of the website.

9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal or genetic data from children. If we discover that a child under the age of 18 has provided us with personal information, we will take steps to delete that information immediately.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal and genetic data, please contact us at:
Email: info@genesutra.com
Phone: 95128 77799
Website: genesutra.com

By using our website and services, you consent to the collection and use of your personal and genetic data as described in this Privacy Policy.