Have Any Questions?
+91-95128 77799
Have Any Questions?
+91-95128 77799

Terms and Conditions

Terms and Conditions

Welcome to Genesutra!
These terms and conditions (“Terms”) govern your use of the website (www.genesutra.com), operated by Genesutra (Managed by Balaji Innovation Group), located at 3rd Floor, Shyam Arena, 14-a,b, Sampatrao Colony, Alkapuri, Vadodara – 390007. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

1. Services Provided
Genesutra offers genetic testing services for heart and lifestyle diseases, helping individuals understand their genetic predisposition to these conditions. Our services include but are not limited to genetic testing, health reports, and consultations.

2. Use of Website
a) You must be at least 18 years of age or have the consent of a parent or guardian to use our services.
b) You agree to use this website for lawful purposes only and in accordance with applicable laws.
c) You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Registration & Account
To avail of our genetic testing services, you may need to create an account. During the registration process, you must provide accurate and complete information. You agree to update your information as necessary to maintain its accuracy.

4. Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information and genetic data. By using our services, you consent to the collection and processing of your data as described in our Privacy Policy.

5. Genetic Testing Services
a) By purchasing our genetic testing services, you understand and acknowledge that results are for informational purposes only and should not be considered medical advice.
b) Results of genetic testing may not guarantee specific health outcomes and should be interpreted in consultation with a healthcare professional.
c) You agree to provide accurate health information required for testing and to follow any instructions given for sample collection.

6. Payment & Fees
Payment for services must be made according to the payment options available on the website. All fees are non-refundable once the service has been initiated. You agree to bear any applicable taxes, fees, or charges associated with the services.

7. Results & Reports
a) You will receive genetic test results and reports, which are based on the samples and information provided by you.
b) Genesutra provides the results for informational purposes, and while we aim for accuracy, we do not guarantee the accuracy of results or outcomes.
c) It is recommended that you consult with a qualified healthcare professional to discuss your genetic results and their implications on your health.

8. Disclaimers
a) Genesutra does not offer medical diagnoses, treatments, or healthcare advice.
b) The services provided are not intended to replace professional medical consultation, diagnosis, or treatment.
c) While we use state-of-the-art technology and procedures for genetic testing, no method of testing is entirely error-free, and we do not guarantee the absolute accuracy of results.

9. Limitations of Liability
Genesutra and its affiliates, employees, or partners will not be held liable for any damages, including but not limited to indirect, incidental, or consequential damages, arising from the use or inability to use our services or website. This includes, but is not limited to, delays in obtaining or interpreting genetic test results.

10. Modifications
Genesutra reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the website. You are encouraged to review these Terms periodically to stay informed about our policies.

11. Governing Law
These Terms will be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Vadodara, Gujarat, India.

12. Contact Information
If you have any questions about these Terms and Conditions or our services, please contact us at:
Email: info@genesutra.com
Phone: 95128 77799
Website: genesutra.com

By using our website and services, you agree to comply with these Terms and Conditions.

Genesutra managed by Balaji Innovation Group